Support and Human Handoff
Use AI Support for guidance and request a human handoff when an operator needs to take ownership.
Start with context
Describe the page, resource, time, and observable error without pasting private keys, passwords, payment details, or private SSH material.
Request a person
Ask for a human when the issue requires account review or follow-up. The conversation records a waiting state and pauses automated replies while a human owns it.
Follow-ups
Continue in the same conversation so the assigned team member has context. Internal staff notes are not shown to customers.
Security reports
Use the configured support or security contact for responsible disclosure. Do not test another customer’s resources.
Published · Updated